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This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
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CART
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Marketing
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Returns And Refunds
We hope that you are completely happy with your order and amazed by our award winning customer service. However, if you are unhappy with anything at all we would rather know about it. If you have an issue with your order, or to return a product or report a damaged product please email us at contactus@besthealthfoodshop.com.
If you have any other questions regarding your order, please check our FAQs Page
14 Day Returns
If you decide you don't want any non-perishable items in your order you can return them to us within 14 days and we will exchange or refund for the item (minus a 30% restocking fee). Items must be returned in saleable condition. You will be responsible for the cost of return if the item is not faulty.
Damaged Products
Whilst we try very hard to deliver your items to you in perfect condition, if you do receive any that are damaged or faulty then please contact us within 14 days of receipt and we will happily organise an exchange or refund.
Returns can be made to any of our stores with proof of purchase, or can be sent to:
Deliveries Returns Best Health Food Shop 35 High Street Uckfield East Sussex TN22 1AJ
Please include your order number when returning items by post. Once we have received the items, please allow between 5-7 working days for your refund to be processed.
Our returns policy does not affect your statutory rights.
